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Just like your car your company’s boiler requires maintenance from time to time in order to ensure that is continues to work both efficiently and safely.

Currently there a number of products and services available on the market (from annual boiler service to ongoing care for your boiler) that can help give you peace of mind.

What’s included in an annual boiler service product?

There are a number of things that come as part of your boiler service product. These are as follows:

- A full inspection to ensure that your boiler complies with the Gas Servicing Installation & Use Regulations. With safety checks carried out on components from the burner ignition to the casing.

- Safety check of the flue.

- Performance testing of the boiler and a combustion test.

- Servicing work on the appliance in line with the manufacturer’s instructions. This might include cleaning, adjusting and lubricating key parts of the boiler.

- A tightness test on the gas installation pipe-work and meter.

- A full assessment of the system and a record of any defects.

- A full Gas Safety Record detailing the work carried out, any defects as well as any suggested remedial work.

Additional features

Some energy suppliers that sell offer breakdown cover and maintenance services also include additional benefits such as ‘unlimited callouts’ and ‘parts and labour’, subject to terms and conditions.

Unlimited callouts:

This option means that there is no limit on the number of times that you report a fault and request for a boiler specialist to come out and service your boiler.

Parts and labour:

This service means that someone will be sent to your business to look at the failure and seek to repair and restore the boiler by providing parts and labour to fix the fault.

Things to remember

Having an annual service contract will help to keep your boiler working as safely and efficiently as possible, however it is important to remember that that you will need to make sure that your Gas Safety records (compulsory for all companies) are kept up to date.

If you need additional legal information about Gas Safety records then visit the Office of Public Sector Information (OPSI).